{"id":23,"date":"2026-09-06T14:44:36","date_gmt":"2026-09-06T14:44:36","guid":{"rendered":"https:\/\/voccoffee.com\/chinh-sach-kiem-hang\/"},"modified":"2026-09-23T08:07:55","modified_gmt":"2026-09-23T08:07:55","slug":"chinh-sach-kiem-hang","status":"publish","type":"page","link":"https:\/\/voccoffee.com\/en\/chinh-sach-kiem-hang\/","title":{"rendered":"Inspection policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>You can inspect your order before you pay.<\/strong> For cash on delivery orders, please open and check the parcel in front of the courier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What you can check:<\/strong> the right product and weight, the right quantity, intact packaging and a valid expiry date. For espresso machines and grinders: the outside condition, all accessories and the warranty card.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>About trying the product:<\/strong> coffee is a packaged food, so please do not break the seal while inspecting \u2014 once opened, it cannot be returned because it did not suit your taste. Machines can be plugged in and tested on the spot if you ask.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What to do if something is wrong.<\/strong> If the product is wrong, missing, broken or expired, please <strong>refuse the delivery and do not pay<\/strong>, then let us know on +84 91 525 5505. We cover the full cost of a replacement or refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend filming the unboxing \u2014 with a video, things are sorted out much faster for both sides.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For returns after you have accepted the delivery, see our <a href=\"\/en\/returns-policy\/\">Returns policy<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Anh ch\u1ecb \u0111\u01b0\u1ee3c ki\u1ec3m h\u00e0ng tr\u01b0\u1edbc khi thanh to\u00e1n. V\u1edbi \u0111\u01a1n thanh to\u00e1n khi nh\u1eadn h\u00e0ng, xin m\u1edf ki\u1ec7n ki\u1ec3m tra ngay tr\u01b0\u1edbc m\u1eb7t nh\u00e2n vi\u00ean giao h\u00e0ng. \u0110\u01b0\u1ee3c ki\u1ec3m nh\u1eefng g\u00ec: \u0111\u00fang lo\u1ea1i s\u1ea3n ph\u1ea9m v\u00e0 tr\u1ecdng l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u1eb7t, \u0111\u1ee7 s\u1ed1 l\u01b0\u1ee3ng, bao b\u00ec c\u00f2n nguy\u00ean v\u1eb9n, h\u1ea1n s\u1eed d\u1ee5ng c\u00f2n hi\u1ec7u l\u1ef1c. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":[],"_links":{"self":[{"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":1,"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":122,"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions\/122"}],"wp:attachment":[{"href":"https:\/\/voccoffee.com\/en\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}